Lumi - Bringing closeness to distance

Lumi - Bringing closeness to distance

A lightweight app for couples and friends to share instant signals. Instead of long calls or endless chats, Lumi creates small, playful moments of connection - simple, warm, and accessible. 🌸

A lightweight app for couples and friends to share instant signals. Instead of long calls or endless chats, Lumi creates small, playful moments of connection - simple, warm, and accessible. 🌸

Role

Role

UX Designer - Researcher

UX Designer - Researcher

Duration

Duration

4 Weeks

4 Weeks

Tools

Tools

Figma - AI

Figma - AI

Focus

Focus

Emotional UX

Emotional UX

Hi, I’m Shima 🐦, the little mascot of Lumi.
I’ll guide you through how this app was born. Starting with the problem we solved.

Hi, I’m Shima 🐦, the little mascot of Lumi.
I’ll guide you through how this app was born. Starting with the problem we solved.

The Problem

The Problem

Staying emotionally close across distance can feel difficult and heavy.

Staying emotionally close across distance can feel difficult and heavy.

Through conversations with couples and friends in long-distance situations, I identified the following main challenges:

Through conversations with couples and friends in long-distance situations, I identified the following main challenges:

Lack of immediacy

Lack of immediacy

Messaged or calls take time and effort, so small moments of connection often get lost.

Messaged or calls take time and effort, so small moments of connection often get lost.

Emotional gap

Emotional gap

When communication is irregular, people report feeling less present in each other’s daily lives.

When communication is irregular, people report feeling less present in each other’s daily lives.

Overloaded channels

Overloaded channels

Chats and calls carry weight and expectations, making it harder to share light, playful interactions.

Chats and calls carry weight and expectations, making it harder to share light, playful interactions.

The solution

The solution

Lumi reduces the weight of long-distance communication by turning it into light, playful moments of connection.

Lumi reduces the weight of long-distance communication by turning it into light, playful moments of connection.

  • Playful signals - send a Lumi with one tap to instantly show presence and care.

  • Playful signals - send a Lumi with one tap to instantly show presence and care.

  • Mood check-ins - share how you feel with a visual reaction from Shima, creating empathy at a glance.

  • Mood check-ins - share how you feel with a visual reaction from Shima, creating empathy at a glance.

  • Shared moments - keep a simple counter of highlights, making small interactions feel meaningful over time

  • Shared moments - keep a simple counter of highlights, making small interactions feel meaningful over time

Lumi began with my own story. Let me show you who it’s really for.

Lumi began with my own story. Let me show you who it’s really for.

From user groups

From user groups

Couples in long-distance relationships

Couples in long-distance relationships

Families separated by travel or work

Families separated by travel or work

Friends living in different cities

Friends living in different cities

From pain points

From pain points

  • Hard to stay close without constant chatting

  • Hard to stay close without constant chatting

  • Calls feel heavy and are not always possible

  • Calls feel heavy and are not always possible

  • Fear of drifting apart when daily signals are missing

  • Fear of drifting apart when daily signals are missing

  • Existing apps focus on texting, not emotion

  • Existing apps focus on texting, not emotion

Who we design for

Who we design for

Levin, 31 – Partner

Levin, 31 – Partner

“Even a tiny signal helps me feel close when I’m busy.”

“Even a tiny signal helps me feel close when I’m busy.”

Needs quick gestures to send during work

Wants to share moods without starting a chat

Values rituals that strengthen bonds

  • Needs quick gestures to send during work

  • Wants to share moods without starting a chat

  • Values rituals that strengthen bonds

Maria, 52 – Mother

Maria, 52 – Mother

“I just want to feel included in my daughter’s life without long calls.”

“I just want to feel included in my daughter’s life without long calls.”

Needs simple signals of presence

Wants a shared calendar for important dates

Feels pressure when calls or texts take too much time

  • Needs simple signals of presence

  • Wants a shared calendar for important dates

  • Feels pressure when calls or texts take too much time

Hi, I am back 🕊️ Based on what we learned from users, let’s pin down the core principles that keep Lumi simple, playful, and focused on emotions.

Hi, I am back 🕊️ Based on what we learned from users, let’s pin down the core principles that keep Lumi simple, playful, and focused on emotions.

What shaped Lexi

What shaped Lumi

From these personas I distilled the key accessibility challenges that guided Lexi’s design.

From these personas I distilled the key accessibility challenges that guided Lexi’s design.

INSIGHT #1

INSIGHT #1

Lightweight signals keep bonds alive.

→ Users want presence without heavy calls or chats.

Lightweight signals keep bonds alive.

→ Users want presence without heavy calls or chats.

INSIGHT #2

INSIGHT #2

Playfulness creates empathy.

→ Emoji and Shima reactions make emotions visible in one glance.

Playfulness creates empathy.

→ Emoji and Shima reactions make emotions visible in one glance.

INSIGHT #3

INSIGHT #3

Boundaries protect simplicity.

→ Leaving out chat, calls, and feeds keep Lumi focused on emotions.

Boundaries protect simplicity.

→ Leaving out chat, calls, and feeds keep Lumi focused on emotions.

How users interact with Lumi

How users interact with Lumi

To address these challenges, I mapped out the key flows that guide users from sending a Lumi to checking moods and sharing small moments together.

To address these challenges, I mapped out the key flows that guide users from sending a Lumi to checking moods and sharing small moments together.

Here are Lumi’s first rough sketches. Not polished, but perfect to test ideas fast.

Here are Lumi’s first rough sketches. Not polished, but perfect to test ideas fast.

Wireframes & Early Concepts

Wireframes & Early Concepts

With the flows I defined, I translated Lumi’s main interactions into lof-fidelity wireframes to explore structure and navigation.

With the flows I defined, I translated Lumi’s main interactions into lof-fidelity wireframes to explore structure and navigation.

Onboarding

Onboarding

Simple pairing code to quickly connect two users without extra steps.

Simple pairing code to quickly connect two users without extra steps.

Send Lumi

Send Lumi

One-tap gesture to instantly share a playful signal.

One-tap gesture to instantly share a playful signal.

Mood Check

Mood Check

Quick emoji update with Shima’s reaction, keeping emotions visible at a glance.

Quick emoji update with Shima’s reaction, keeping emotions visible at a glance.

Make a Wish

Make a Wish

Shared list of small activities that help maintain rituals and spark connection.

Shared list of small activities that help maintain rituals and spark connection.

Here Lumi shines at its best. These are the refined designs after moving beyond low-fidelity prototypes.

Here Lumi shines at its best. These are the refined designs after moving beyond low-fidelity prototypes.

Final Screens & Iterarions

Final Screens & Iterarions

Each screen was polished for clarity, accessibility, and emotional impact. Compared to the lo-fi prototypes, the updates brought streamlined navigation, a clearer hierarchy, and more expressive visuals with Shima mascot.

Each screen was polished for clarity, accessibility, and emotional impact. Compared to the lo-fi prototypes, the updates brought streamlined navigation, a clearer hierarchy, and more expressive visuals with Shima mascot.

Home screen - Lumi’s emotional hub

Home screen - Lumi’s emotional hub

One tap to send a Lumi, making connection instant and warm.

One tap to send a Lumi, making connection instant and warm.

Wish screen - Light planning tool

Wish screen - Light planning tool

Pic simple activities and view them in a shared weekly overview.

Pic simple activities and view them in a shared weekly overview.

Mood screen - Share feelings instantly

Mood screen - Share feelings instantly

Shima’s playful reactions add warmth and emotional clarity.

Shima’s playful reactions add warmth and emotional clarity.

Pairing

Pairing

A short code connects two users within seconds, avoiding complex sign-ups.

A short code connects two users within seconds, avoiding complex sign-ups.

Settings

Settings

Minimal and accessible, with clear icons and Shima’s hints supporting all age group.

Minimal and accessible, with clear icons and Shima’s hints supporting all age group.

What I Learned

What I Learned

Designing Lumi showed me how emotions translate into interactions design. Quick feedback sessions revealed that users felt more connected through Shima’s playful reactions than through long chat-like exchanges. The insight was clear: simplicity is not about cutting features, but about removing friction so gestures feel effortless. I also learned that accessibility isn’t optional - people of different ages and tech levels need clarity and intuitive flows to feel included

Designing Lumi showed me how emotions translate into interactions design. Quick feedback sessions revealed that users felt more connected through Shima’s playful reactions than through long chat-like exchanges. The insight was clear: simplicity is not about cutting features, but about removing friction so gestures feel effortless. I also learned that accessibility isn’t optional - people of different ages and tech levels need clarity and intuitive flows to feel included

Next Steps

Next Steps

The next phase is to prototype animations that amplify Shima’s emotional responses and to add subtle button feedback for warmth. Accessibility wil be extended with full screen reader support. Finally, I plan cross-platform testing on iOS and Android, followed by structured usability sessions to validate whether Lumi consistently delivers it’s emotional goal.

The next phase is to prototype animations that amplify Shima’s emotional responses and to add subtle button feedback for warmth. Accessibility wil be extended with full screen reader support. Finally, I plan cross-platform testing on iOS and Android, followed by structured usability sessions to validate whether Lumi consistently delivers it’s emotional goal.

Closing thoughts

Closing thoughts

Lumi became more than a prototype - it turned into a daily ritual of closeness. Testing confirmed that even minimal gestures, when designed with empathy, can make distance feel smaller. For me, this project was both a UX lesson in clarity and a personal reflection on staying connected to loved ones.

Lumi became more than a prototype - it turned into a daily ritual of closeness. Testing confirmed that even minimal gestures, when designed with empathy, can make distance feel smaller. For me, this project was both a UX lesson in clarity and a personal reflection on staying connected to loved ones.